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  • What payment options do you offer?

    We currently offer Mastercard, VISA, American Express, Apple Pay, AfterPay and Klarna.

  • How do I get a refund with a Buy Now Pay Later purchase?

    We have a no refund policy for change of mind and they are non-transferable to other individuals, treatment areas, or clinics since we're franchised. You can refer to our Cancellations and Refunds policy for more info.

  • How do I use Afterpay online?
    1. Add treatments you wish to purchase to your shopping cart.
    2. Proceed to the checkout page.
    3. Select AfterPay as your payment method.
    4. Enter your contact information and create/ log-in AfterPay account.
    5. Review and confirm your order
    6. AfterPay will process your payment, and you will be able to pay for your purchases in installments.
  • How does the payment schedule work?

    You will pay the first instalment at the time of purchase, and the remaining three instalments will be automatically charged to your payment method on a bi-weekly schedule. The exact payment schedule will be provided to you at the time or purchase and you can also view the schedule in your Afterpay account.

  • How do I use Klarna online?
    1. Add treatments you wish to purchase to your shopping cart.
    2. Proceed to the checkout page.
    3. Select Klarna as your payment method.
    4. Enter your contact information and create/ log-in Afterpay account.
    5. Review and confirm your order
    6. Afterpay will process your payment, and you will be able to pay for your purchases in installments.
  • I prepaid treatments using Klarna. Can I get a refund?

    We have a no refund policy for change of mind and they are non-transferable to other individuals, treatment areas, or clinics since we're franchised. You can refer to our Cancellations and Refunds policy for more info.

  • Are there requirements to use Klarna?

    Yes, you must:

    1. Be 18 years or older
    2. Have a valid Australian mobile number and email address
    3. Have a valid Australian debit or credit card
    4. Provide your personal information, such as your name, address and date of birth
    5. Pass a credit check

    Note: Klarna assesses each application individually and meeting these requirements does not guarantee approval. Klarna's terms of use and privacy policy apply and are subject to change.

  • Can I use AfterPay or Klarna in-store and online?

    Yes. AfterPay and Klarna are available both in-store and online.

  • Can I purchase a gift card using Buy now Pay later?

    Currently, we do not offer Buy now Pay later on digital gift card purchases.

  • Are there late fees?

    Refer directly to Klarna's website for late fee prices - https://www.klarna.com/ca/

  • New to Laser Clinics Canada? Please ensure you have created an account and be logged in to redeem this offer.

    1. Add one (1) Underarm to cart
    2. Enter the promo code PITSFOR$1 in cart

  • What is AfterPay?

    Afterpay is a payment service that allows you to make purchases and pay for them in four interest-free installments, payable every two weeks.

  • I prepaid treatments using Afterpay. Can I get a refund?

    We have a no refund policy for change of mind and they are non-transferable to other individuals, treatment areas, or clinics since we're franchised. You can refer to our Cancellations and Refunds policy for more info.

  • Where can I learn more about Afterpay?

    You can learn more about AfterPay via their website - https://www.afterpay.com/

    Visit the Afterpay website for a comprehensive list of FAQs, Terms, Installment Agreement and private policy.

    If you have any questions about your Afterpay account, please contact Afterpay directly.

  • How do I use Klarna in store?

    To use Klarna in store, download the Klarna app and follow the in-app instructions provided.

  • How do I use AfterPay in-store?
    1. Advise staff in-store that you wish to pay using AfterPay.
    2. Download the AfterPay mobile app, follow the in-app instructions to set up an AfterPay card, and use the AfterPay card with Apple Pay or Google Pay to make a contactless payment at checkout. You'll pay 25% at the time of purchase and 3 subsequent payments made every 2 weeks thereafter.
  • Where can I learn more about Klarna?

    Refer directly to Klarna's website for more info - https://www.klarna.com/ca/customer-service/