• Will Skin Needling help with acne scarring and stretch marks?

    Yes. Skin Needling promotes the production of collagen and it's this collagen production that builds the tissue within the stretch marks back up.  The result is that the stretch mark and acne scarring indentation is reduced and so does the colour of these scars, in some cases making them disappear completely.

    We treat all areas of the body including; the face, neck, back, breasts, decolletage, hips, stomach, and hands.

  • What skin tones can have Skin Tightening?

    This treatment is suitable for clients with light to medium skin tones (Fitzpatrick 1-4).

  • What is the difference between Skin Needling and and Fractional RF (Max RF)?

    Skin Needling and Fractional RF are similar in the sense they both cause a controlled wound which then triggers a healing response where new collagen and elastin fibres are produced. Skin Needling is an organic way of stimulating Collagen and Elastin production whereas Fractional RF uses a combination of dermal stamping and Radio Frequency. Radio Frequency uses deep thermal effects which result in contraction of the collagen fibres. This will give a tightening effect after the treatment.

  • Are Dermal Rolling and Fractional RF (Max RF) painful?

    Both treatments have minimal discomfort due to the application of a topical aesthetic prior to the treatment.

  • Is there any downtime with Capillary Reduction treatments?

    There is minimal downtime with this treatment. You may experience some redness, swelling, and slight bruising on the treated areas. This is completely normal and will usually subside within 3-5 days when you follow the recommended aftercare directions. Scabbing may occur for treated angiomas and this will usually appear 5-7 days after the treatment.

  • How many skin tightening treatments are required for best results?

    For optimum results, we recommend a minimum of 4-6 treatments done at monthly intervals. Maintenance treatments are recommended to upkeep results. Our experienced team of Skin Therapists will tailor a treatment plan to deliver on your skin goals.

  • Am I suitable for Hydrafacial?

    The HydraFacial treatment is designed for all skin types. Even the most sensitive skin easily tolerates the HydraFacial treatment. Your physician or skincare professional may choose specific treatment serums and/or customize the treatment for your unique skin conditions and needs. Consult your physician or skincare professional for a skin evaluation and sensitivity test.

  • How do I maximise the benefits of my skin treatment?

    Combine your treatments with LED Light Therapy and Skinstitut™ cosmedical skin care.

    The LED skin treatment works on a cellular level to fight active acne, and rosacea to leave your skin energised and youthful. The deep penetrating LED lights are designed to be soothing, target deep into skin cells to heighten their internal functions, photo-stimulate dermal blood flow and induce faster healing, reduce acne and treat rosacea.

    Our Skinstitut™ cosmedical skin care is the latest and most effective category of skin products that can be purchased without a prescription. Often described as an advanced cosmeceutical, Cosmedicals have the ability to target not only present and past skin damage, but provide the skin with some preventative capacity for the future. Based on a medically and clinically proven blend of AHA, Retinoids, Vitamin C, Peptides, Antioxidants, and SPF technology, cosmedicals are not only reliant on a potent percentage of active ingredients but utilise carefully formulated base formulas, encapsulation technology, and penetration enhancers to deliver benefits as deep as possible into the skin. 

  • How many Microdermabrasion treatments are recommended for optimal results?

    Depending on your skin type and condition, the treatments required may vary. Your Skin Therapist will assess the treatment area and provide a tailored program for you. Generally, we recommend a minimum of 6 treatments at fortnightly or monthly intervals. Maintenance treatments will be required to upkeep results.

  • Can LED Light Therapy be performed in conjunction with other Skin or Cosmetic Injectable treatments?

    Yes - our LED Yellow Light Therapy complements other Skin and Cosmetic Injectable Treatments we provide to accelerate wound healing and reduce inflammation and bruising.

  • How many Cosmetic Grade Peel treatments are required for best results?

    Depending on the skin type and concern, the number and strength of the Cosmetic Grade Peel treatment varies between individuals. Your experienced Therapist will assess your skin to provide a tailored treatment plan. For general maintenance, we recommend this treatment to be performed at monthly intervals.

  • Can all skin conditions/skin types have a Hydrojelly™ treatment?

    Hydrojelly™ masks are suitable for all skin types and are pretty much safe for everyone.

    Let us know if you have any allergies/ sensitivities, algae allergy or citric acid allergy. This mask contains oats, so we are careful to avoid the mouth area for Coeliacs.

  • Why do I need to use aftercare products?

    The importance of preparation and aftercare is to ensure that you receive maximum results with minimal side effects from the treatments we offer. This includes our skin and laser treatments and can even be applied to cosmetic injections. For example, our 5 day home care pack has everything you need before and after your treatments. We'll tailor the 5 Skinstitut™ products based on your skin type and the treatments you opt for.

    Skinstitut™ is founded on the belief that serious, high-end skincare should be accessible to everyone. For this reason, we offer the most cost-effective, cosmedical range in-clinic using top-quality, potent, cutting-edge ingredients that will maximise and prolong treatment results whilst helping heal the skin post-treatment.

  • How long will it take for me to see a result after my treatments?

    Each procedure is different – our less invasive treatments (such as Microdermabrasion and superficial Cosmedical Grade Peels) give more immediate results, and our more invasive treatments (such as deeper Cosmedical Grade Peels) may take up to a month to see full results. These treatments, however, have more lasting impacts than our less invasive treatments. At your complementary skin consultation, your Skin Therapist will advise on a personalised treatment plan.

  • How long does an LED treatment take?

    Typically, treatments take between 15 to 20 minutes depending on the type of LED light.

  • Can I have Cosmetic Grade Peels done in conjunction with Cosmetic Injectables and Laser Treatments?

    Yes, Cosmetic Grade Peels can enhance the results achieved from our other treatments. Cosmetic Grade Peels help improve product penetration and promote regeneration of the skin's surface layer. We recommend at least 4 week interval between treatments. Your Therapist will tailor the treatment plan to suit with any current treatment programs you may have.

  • I am currently taking medication. Can I still have this treatment done?

    Certain medications can cause the skin to be photosensitive. To avoid adverse reactions from occurring, we advise you to seek medical clearance from your GP prior to proceeding with the treatment.

  • How many capillary reduction treatments are required for best results?

    Vascular Lesion Treatments are effective and improvements can be seen after the first treatment. The number of required treatments will vary depending on the type and location of the vascular lesion. Broken capillaries on the facial area (usually on the cheeks, chin, and around the nose), will usually require 1-2 treatments done at monthly intervals. Large spider veins on areas such as the legs will require 2-3 treatments done at monthly intervals.

    For Laser Flushing, we recommend 4-6 treatments done at monthly intervals for optimum results. We treat angiomas in the clinic and it usually requires one treatment. Our experienced Skin Therapists will assess the vascular lesion and provide a tailored treatment plan suitable to your goals.

  • How do I know what skin treatment is right for me?

    Everyone's skin is different and everyone will have different skin goals. At Laser Clinics, we truly love educating people about their skin. That's why we offer complimentary consultations to give you access to highly trained Skin Therapists that will arm you with all the information you need about the treatments that are best suited to you. And, through a personalized treatment plan, we'll work together to help you achieve glowing skin. Our consultations are no obligation. So what have you got to lose?

  • Is there any downtime with Skin Tightening?

    There is no downtime with this treatment. You may experience some redness and swelling on the treated area, but this completely normal and usually subsides within 3-5 days. You may continue to have a warm sensation on the treated areas for 24-48 hours after your treatment. We advise you to follow the correct aftercare directions as provided by your Skin Therapist.

  • What is the difference between the Express Microdermabrasion and the 5-Step Microdermabrasion?

    Our Express Microdermabrasion is our quick pick-me-up treatment. It is the perfect treatment for busy individuals who need a fast, effective facial treatment. Treatment duration is usually 10-15 minutes. Our Microdermabrasion 5-step combines the Microdermabrasion treatment with a completely tailored 5-Step skinstitut treatment, personalised to your specific skin type. Choose from Hydrating, Calming, Brightening, Clearing or Anti-Ageing. Our 5-Step Microdermabrasion can be done prior to an event or in conjunction with our other advanced Skin Treatments for optimal results. Treatment duration for the 5-Step Microdermabrasion is 20-30 minutes.

  • What areas of the body do you treat with Microdermabrasion?

    We provide Microdermabrasions for the face, decolletage, neck, back, upper arms and back of hands.

  • Does LED Light Therapy treat existing scars?

    While this treatment does help with new wounds and active acne, it does not specifically treat existing scarring. Any existing scarring will require advanced treatments such as Skin Needling and Cosmetic Grade Peels in conjunction with our LED Light Therapy for best results.

  • Is there any downtime with LED Light Therapy treatment?

    There is no downtime with our LED Light Therapy treatments.

  • What is the difference between Yellow and Blue LED Light Therapy?

    Yellow LED Light Therapy can be used for:
    - Wound healing
    - Collagen induction
    - Skin rejuvenation and hydration
    - Brighter complexion
    - Improving lympatic drainage

    Blue LED Light Therapy is used for:
    - Subsiding active acne
    - Eliminating acne-causing bacteria
    - Reducing inflammation
    - Improving skin texture
    - Reducing sebaceous hyperplasia (enlarged oil glands)

  • I didn't peel after my treatment, does this mean it didn't work?

    No. In some circumstances, you may not experience visible peeling. This depends on your skin's condition at the time and/or the strength of the peel. You will still experience skin texture improvement due to the accelerated cell turnover rate the Cosmetic Grade Peel treatments produce.

  • How does Skin Tightening work?

    Laser Skin Tightening is designed to stimulate dermal collagen production and help with the regeneration of damaged skin cells. Skin tightening works on both Type 1 + Type 3 collagen which is a fibrous protein, found in the extra cellular matrix (Dermis). This treatment involves heat energy being delivered into the skin to penetrate deep down whilst protecting the upper visible layers and keeping them intact. It does this by deep thermal effect within the dermis causing collagen contracture and denaturation. This will then induce growth factors and stimulate new collagen synthesis which will then replace the old collagen with new fibres that are more compact and organized to give a less wrinkled appearance. Results are seen 3 months post treatments.

  • What will my skin look like when I walk out of the clinic - will I need time off work?

    Each person’s skin is different – so your response will vary, but the majority of our skin treatments require no downtime. Your Skin Therapist will take you through a post-treatment care regime that will fast-track your results. 

  • What is Hydrafacial?

    HydraFacial is a no-downtime, non-surgical skin resurfacing treatment that achieves the results of an advanced facial in just 30 minutes. The secret to HydraFacial is a patented spiral tip that can simultaneously exfoliate, clear blocked pores and deliver nourishing serums. Immediately after treatment you will see an instantly noticeable improvement in skin tone and texture.

    HydraFacial delivers long-term skin health and can be tailored to meet the specific needs of all skin types. The treatment is soothing, refreshing, non-irritating and immediately effective.

  • Am I suitable for a Hydrafacial treatment?

    The HydraFacial treatment is designed for all skin types. Even the most sensitive skin easily tolerates the HydraFacial treatment. Your Therapist can tailor specific treatment serums and/or customize the treatment for your unique skin conditions and needs.

  • Does the HydraFacial treatment have downtime?

    There is no recovery time so you’ll be able to return to your normal activities right after the treatment looking and feeling great.

  • How many pigmentation treatments are required for best results?

    Depending on the type and depth of the pigmentation, we recommend 3-6 treatments done at monthly intervals for optimal results. At your consultation, your Skin Therapist will tailor a treatment plan suitable for your skin goals..

  • What skin types are suitable for pigmentation removal?

    Pigmentation Removal is suitable for individuals with fair to light skin tones (Fitzpatrick 1-2) and who are not prone to hyperpigmentation.

  • Is Capillary Reduction treatment suitable for pregnant or breastfeeding women?

    We require medical clearance for pregnant and breastfeeding individuals prior to proceeding with the treatment.

  • I have Rosacea. Can I have this treatment done?

    Yes – both Laser Flushing and Vascular Lesion Removal do reduce facial redness and broken capillaries which is common for individuals with Rosacea. For individuals with Rosacea who experience swollen, red bumps and textured skin, we recommend Kleresca® Rosacea which can help target both the facial redness and texture associated with Rosacea.

  • What are the ingredients of a Hydrojelly™ Mask?

    Each Hydrojelly™ mask contains four common ingredients:

    • Algae – hydrates the skin and increases skin’s moisture retention capabilities
    • Organic white rice flour – cleanses, exfoliates and conditions the skin
    • Organic wholegrain oat flour – soothes and helps alleviate skin irritation
    • Organic white willow bark powder – tones and reduces inflammation and provides relief from irritation


  • How many LED Light Therapy treatments do I need for best results?

    Treatments required will depend on the individual and their treatment goals. Our experienced team of Therapists will tailor a treatment plan at the consultation and will continually review it throughout the program. For general maintenance, we recommend at a minimum of 2 treatments on a weekly basis for optimum results.

  • Who is suitable for this treatment?

    Vascular Lesions are more prominent on individuals with light to medium skin tones and are suitable for individuals with a Fitzpatrick 1-3 skin tone. For facial redness, Laser Flushing is suitable for individuals with fair to light skin tones (Fitzpatrick 1-2).

  • My spider veins are a blue-green color. Can I still have this treatment done?

    No – this treatment is not effective for individuals with blue or green spider veins. Our treatment is suitable for red and purple spider veins. We recommend you seek medical advice from a vein specialist.

  • Is skin tightening treatment suitable for pregnant or breastfeeding women?

    We will require medical clearance for pregnant and breastfeeding individuals prior to proceeding with the treatment.

  • What is the downtime for Microdermabrasion?

    There is no downtime for this treatment. You may experience slight redness after the treatment but this usually subsides within 24 hours. We recommend the Yellow LED Light Therapy after this treatment to help reduce the redness and provide anti-ageing benefits. Light mineral makeup can be applied directly after the treatment.

  • Are Cosmetic Grade Peels suitable for pregnant/breastfeeding clients?

    Cosmetic Grade Peels contain active exfoliating ingredients and is not suitable for pregnant individuals. For clients who are breastfeeding, we advise you to seek medical advice prior to the treatment.

  • Is there any downtime after the pigmentation treatment?

    There is minimal downtime with this treatment and side effects may include redness, swelling and sensitivity. These side effects are temporary and will subside with correct aftercare. You can expect peeling and darkening of the treated pigmentation around 3-5 days after the treatment. This usually lasts 7-10 days. We recommend following the aftercare procedures provided by your Skin Therapist.

  • Will Capillary Reduction provide permanent results?

    The treated vascular lesion will not return if you follow the recommended aftercare directions and correctly maintain the treatment area. Vascular lesions such as broken capillaries and angiomas can appear as you age so maintenance treatments are recommended. For facial redness, you will expect to see significant improvements after completing the course of Laser Flushing treatments. Maintenance treatments are recommended every 2-3 months to maintain results.

  • Will chemical peels literally make my skin peel off?

    This will depend on the type of peel used, the condition of the skin, medication was taken and general health and well-being. Certain medications and health issues may be a contradiction to a chemical peel as they can increase adverse side effects. Redness, inflammation, and mild to moderate peeling is usual for 1 – 5 days post peel. The stronger the peel, the more intense the redness, peeling, and downtime.

  • What are the benefits of a Hydrafacial?

    Many clients report seeing instantly visible improvements in skin tone or texture after just one treatment. The smooth results and hydration may last 5 to 7 days or even longer after the first treatment. As you have additional Hydrafacial treatments the result will last for longer each time. We recommend one treatment per month for improving the appearance of fine lines, wrinkles, brown spots, oily and congested skin. Continued HydraFacial treatments are highly recommended to maintain skin health results.

  • Am I a suitable candidate for Skin Tightening?

    This treatment is suitable for mature individuals who currently experiencing signs of ageing such as sagging skin, wrinkles, and fine lines. For younger individuals, this treatment can be used for preventative measures against ageing as it helps boost collagen production levels.

  • What treatments help to treat scarring?

    At Laser Clinics, we have a number of treatments that can help improve the tone, texture, and size of scars. It is important to know that often scars are permanent and treating them can be a very long journey. Factors that can impact our therapists' ability to improve a scar can be the age, size, colour, and texture of the affected skin.

    Our highly trained therapists are able to tailor a treatment plan for you and your scars in a one-on-one complimentary consultation. During your skin assessment, your therapist will be able to assess the scar and be able to diagnose a treatment plan for you.

    Please note: When treating surgical or fresh scars it is advised to have clearance from your medical professional that it is safe to treat the scar as there is often a required waiting period to ensure safe treatment.

  • What type of Microdermabrasion is performed at your clinics?

    We offer crystal-free Diamond Microdermabrasion at our clinics. This type of Microdermabrasion is a superior technology, non-irritating, and safe for all skin types. For optimum hygiene, Diamond-encrusted tips are disposed of after every individual use.

  • Is there any downtime involved with Cosmetic Grade Peels?

    It depends on the strength of the Cosmetic Grade Peel and the individual skin type. For our AHA Enzymatic Peel, there is no downtime, and you may wear light mineral makeup directly after the treatment. For our Peel Accelerator and Ageless Peel treatments, there is minimal downtime and your Therapist will recommend you consistently reapply skinstitut Repair Balm for 3-5 days to aid the healing process. For the Purple Peel, there is downtime and you will experience redness, slight swelling, and flaking for at least 7-14 days. We recommend the LED Yellow Light Therapy together with the treatment to reduce the inflammation and accelerates wound healing.

  • What areas of body can be treated with Cosmetic Grade Peels?

    Cosmetic Grade Peels can be performed on most parts of the body except the pubic and head area. The most common treatment areas are the face, back, chest and buttocks.

  • What areas can be treated with Capillary Reduction?

    This treatment can be performed on most areas of the body with the exception of the head and pubic area. The most common treatment areas include the face, decolletage, and legs.

  • Does this treatment hurt?

    Pain tolerance varies between individuals. For Vascular Lesion Removal, you may experience a cold, tingling sensation in the treatment area and this will usually subside after the treatment. For Laser Flushing, it is a warming sensation on the treated area.

  • What areas of the body can be treated with Skin Tightening?

    This treatment can be done on most body areas. The most common areas include the face, neck, décolletage, and stomach.